Privacy Policy

Privacy Policy

Introduction

A Better Life Outside regards customer privacy as an important part of our relationship with our customers. The following privacy policy applies to all A Better Life Outside users, and conforms to Internet privacy standards.
If you have questions or concerns regarding this statement, you should first contact A Better Life Outside at (02) 9899 8546 or email contact@lifeoutside.com.au.
 
Collection of Information
In order to use the Life Outside website, we may require information from you in order to provide the best service possible.
All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.
Any information collected by A Better Life Outside is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.
 
Use of Collection Information
Any details collected from A Better Life Outside customers is required in order to provide you with our products and/or services, and a high level of customer service.
Correspondence is recorded in order to provide service references, and to assist in our staff development.
 
Storage of Collected Information
The security of your personal information is important to us. When you enter sensitive information (such as credit card numbers) on our website, we encrypt that information using secure socket layer technology (SSL). When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
If you have any questions about security on our Website, you can email us at contact@lifeoutside.com.au
 
Access to Collected Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by emailing us at contact@lifeoutside.com.au
 
Orders
If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address) and financial information (such as credit card number, expiration date).
We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
 
Communications
A Better Life Outside uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. We may also use this information for other purposes, including some promotional Emails. If at any time a customer wishes not to receive such correspondence, they can request to be removed from any mailing lists by emailing us at contact@lifeoutside.com.au.
You will be notified when your personal information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether or not to share your information with that party.
 
Third Parties
A Better Life Outside may at its discretion use other third parties to provide essential services on our site or for our business processes. We may share your details as necessary for the third party to provide that service.
These third parties are prohibited from using your personally identifiable information for any other purpose.
A Better Life Outside does not share any information with third parties for any unknown or unrelated uses.
 
Legal
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.
 
Links
Links on the Life Outside site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of http://www.lifeoutside.com.au.
 
Changes to Privacy Policy
If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by Email, or by means of a notice on our homepage.

Testimonials

"I was extremely pleased with every aspect of my renovation, from the conceptual design and initial pricing discussions, through to the speed and quality of workmanship delivered. The balance between aesthetics and practicality was perfect, with the finished result being a yard I can relax or entertain friends in all year round."
John Myler - Ermington, NSW
"I just wanted to send a note expressing my true delight at dealing with both Matt and Dan. The service we received was above and beyond and extremely knowledgable. Both the guys were professional, friendly and very clever. Our experience has been one we will share with whomever will listen. We certainly wish we had engaged life outside prior to commencing any work around our home, we will now know for the future. Great customer service is few and far between in this present day, it was extremely refreshing to have such an enjoyable experience with Matt and Dan. Please pass on our gratitude to the guys."
Nicole Momirovski - West Pennant Hills
"Unfortunately, having owner built our house a few years ago I had very little faith in tradies being reliable, neat and professional.This all changed recently when we hired "A Better Life Outside" to work on our outdoor living area.The project manger from A better life Outside was very transparent, friendly and professional throughout the entire design and quotation process. When the construction started the trades people were polite, neat, fast and likable.I would come home everyday to a literally spotless work site, the entire experience was excellent from start to finish and we now have our dream outdoor living area all within budget, timeframe, headache free.I would have no hesitation in recommending this business.  "
Michael & Cathleen Tran - Yagoona NSW
" From the moment we met Matt, Dan and Dave we knew we were in good hands.We chose A Better Life Outside to assist us with designing and completing the landscaping of our back yard. Having decided to install a new swimming pool and outdoor entertaining area, we worked with Matt and Dan to come up with the design. They brought plenty of ideas to the table and, more importantly, really listened to what we wanted.Once the design was finalised, Dave took over the construction management and worked with Ernie, Josh and others to bring it all to life.Looking back, it was a great experience for us. Whether it be slight adjustments we needed to make or general silly questions, nothing was ever too much trouble. The team were always respectful, friendly, professional and left the place clean and tidy each day.If we ever had to do it all again, I wouldn't hesitate using them. "
Steve & Yvette Amies - Glenmore Park, NSW
"Our renovations turned out better than what we had expected. Life Outside gave our family home the changes we wanted but could not come up with ourselves. They delivered a concept idea , made a few changes we wanted and then delivered to plan and budget. Our home is the talk of Beaumont Hills , our friends and family love to come over and enjoy our life outside . The after sales experince has also been great , have come back and made sure we are happy . I would highly recommend them"
John Amiradaki - Beaumont Hills, NSW
"A better life outside provide all your outdoor living needs from deckings, pegolas, paving, driveways and fencing. The friendly staff of a better life outside make the whole experience of creating a beautiful outdoor living area most enjoyable. Melis and myself are over the moon with how beautiful and everything looks. Family and friends were in awe of the beautiful decking and pegola and the landscaped gardens.The workmanship is first class and Rob the site foreman and his team were a pleasure to deal with. I would recommend a better life outside to anyone wants to add style and class to there outdoor areas."
Jeff & Melisa Hanslow - Dulwich Hill, NSW
"I can honestly say that the experience was amongst the best I have enjoyed in the many years of engaging contractors at various residencies that we have decorated or renovated. The team all worked very hard on-site with no issues or concerns noted by either myself nor raised by my neighbours. The quality of the workmanship was extremely high and the team were very responsive to any minor adjustment that I asked for as the project unfolded. The planting went very well and I was impressed with the high quality of the plants delivered. My wife and I now enjoy driving into the front driveway and seeing the green grass, the rich garden and experiencing the bubbling of the water and the various lights as the sun goes down."
Kevin Manuel - Seaforth, NSW
"I really appreciated how completely at ease Matt and the team made me feel during my renovation. Having groups of tradesmen at home can sometimes be a bit daunting, but the team were just so friendly and approachable right from the start. They did a fantastic job in converting my vague ideas into reality!"
Yvette Lim - Beaumont Hills
"My wife and I had very little knowledge and experience regarding landscaping. We came across Life outside and from the get go they were brilliant and very helpful during the design stage, all the way through to project completion. Life outside employees were courteous and professional while working onsite and have done a wonderful job providing those final touches to our newly built home. We have now beautiful landscaping around our house along with a gorgeous deck in our backyard.My wife and I are very happy and highly recommend Life outside to anyone who is looking to landscape their property. "
Carlos Alves - Stanhope Gardens, NSW
"To landscape my backyard & installation of pool & decking. From the time of the first discussion to the completion of the job I found Matt & his team to be professional at all times. They listened to what the girls & I wanted & managed to have the job completed in a very tight time frame in time for Xmas"
Janette Hajinakitas - Greenacre, NSW